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June 16, 2019
Debra Crutchfield
Franklinville, NJ
The manufacturer's warranty period is longer than the competition which means that they are confident in the robustness of their product and installation.
June 6, 2019
Janet Temos
Princeton, NJ
Clear and no-pressure sales talk. Installation on the day promised, with very respectful and courteous staff. This company does not outsource installation. Every person you deal with works for Mobility 101.
June 2, 2019
R.S.
Philadelphia, PA
Your product gives me mobility to fo up and down the stairs with freedom
June 1, 2019
Ralph Hall
Brookhaven, PA
Reliable and attentive to details.
May 26, 2019
L.M.
Philadelphia, PA
It's very serviceable
May 26, 2019
Nathan Goldy
Burlington, NJ
Salesman was very knowledgeable and professional. Install crew showed up on time, was courteous and professional, and answered all questions.
May 25, 2019
J.Z.
Phila, PA
Great service, Fast, efficient, clean setup and service provided by friendly service staff. Would recommend the company and their services to friends and family.
May 25, 2019
K.F.
Warminster, PA
Joseph, our technician, did a great job repairing our stair lift. He was courteous and showed me what was fixed and how to do a simple tightening when the seat won't stay in the raised position. With the stair lift, I can age in place. It's also helpful for sending the laundry basket up and downstairs.
May 19, 2019
J.C.
Sea Isle City, NJ
The process of ordering was easy and was installed quickly since my husband was coming home from the hospital. Andrew, the representative was amazingly helpful. The installer was most helpful, polite and professional.
May 13, 2019
Verma Riddick
Philadelphia, PA
Have not had a problem at all.
May 1, 2019
Don Harshman
Blue Bell, PA
Promptness and efficiency of service. So far, product is excellent.
April 25, 2019
R.C.
Cherry Hill, NJ
Friendly, professional sale and installation staff. No haggling price, fast installation. Great warranty!
April 25, 2019
L.M.
Ft. Washington, PA
Salesman was very helpful, knowledgeable, well-informed and not high pressure. He seemed genuinely concerned about helping us find the right option for our situation. The installers were also knowledgeable, patient in explaining the function of the chair, professional and respectful of our home.
April 10, 2019
T.S.
Landsdowne, PA
Everything went quickly and easily. Your employees were very helpful.
April 8, 2019
S.L.
Wayne, PA
Product has performed as expected . Every person we dealt with had been exceedingly knowledgeable and helpful,
April 7, 2019
Ida Liberkowski
Glenolden, PA
I like absolutely everything about your services and products. Every employee was professional, polite, kind, accommodating, and really cared about giving the customer service. I didn't believe a company like this existed because they were so honest and forthright. They truly were interested in ensuring every aspect of their services -- from the consultant to the scheduler to the installer. I would recommend them 200%! My hat's off to them for really caring about their customers and the service that they provide in critical times.
April 3, 2019
Eileen Hubler
Langhorne, PA
Very quick turn around time. Great customer service from Christine and Andrew. Services and installation were explained in detail that was understandable and alternatives were given. On Friday after 4:00 I was advised by the rehab center my mom was being released that Monday. I made a frantic call to 101 Mobility on Friday at 4:30 spoke with Christine and had an appointment that Monday with Andrew for the consultation and that Thursday it was installed.
April 1, 2019
K.G.
Philadelphia, PA
The customer service has been amazing. The representative who came out to inform me about the company and products made me feel comfortable with the purchase I was making. The technician who installed the product was neat and efficient and was able to fully explain the proper care and usage. All in all I would very comfortably recommend 101 mobility if you find yourself in need of a stair lift or other mobility product.
March 31, 2019
K.L.
Langhorne, PA
March 31, 2019
I.A.
Radnor, PA
The entire process was seamless. Andrew was knowledgeable, prompt and courteous and installation by Justin went without a hitch. We are very pleased with our experience with 101 Mobility and would highly recommend them.
March 29, 2019
Paul Pirrung
Philadelphia, PA
Your representative was very knowledgeable about the stair lift and was able to answer all our questions. He was very friendly and polite. We are very happy with the stair lift. Glad we decided to buy from you guys.
March 28, 2019
J.P.
Mulica Hill, NJ
Friendly personnel to deal with.
March 24, 2019
D.K.
Bay Head, NJ
Very responsive people, competitive price, on time for all appointments, very professional. Didn’t try to oversell.
March 17, 2019
Ziad Ibrahim
Philadelphia, PA
The service was very professional and convenient, installation went very smooth and the team was very friendly and patient to answer all the question we had on the product after installation. The produce itself is working properly and as advertised.
March 16, 2019
E.I.
Wayne, PA
No overselling, simple and straight-forward advise and recommendations. The sales and service teams were pleasant and very easy to work with. I appreciate the assistance and accommodations that were provided.
March 16, 2019
R.T.
Philadelphia, PA
service and associates
March 12, 2019
Joseph Remich
Jenkingtown, PA
Good reputation
March 9, 2019
Ann Smolen Hicks
Bala Cynwyd, PA
Could not function without it. I no longer worry that my husband will be hurt or killed by falling down the stairs. I rest while at work knowing he is safe. Thank goodness we have this chair.
March 7, 2019
Kathryn Watterson
Philadelphia, PA
I greatly appreciated your direct responses, clarity, and accessibility. The technician who came to my home was extremely professional and did difficult work with such a positive attitude. I would recommend your products and services with no reservations whatsoever.
March 5, 2019
L.P.
Woodbury, NJ
Very Professional
March 3, 2019
Charles Radetzky
Bensalem, PA
Close to home. Excellent service and knowledgeable friendly associates and craft persons. I would recommend 101 to everyone!
March 2, 2019
Frank & Sara Madden
Havertown, PA
My first encounter with your company was the website, and it was very informative. My second encounter was with Andrew Weiss, and he was able to answer all of my questions in a non-sales-y way and he was delightful! When he visited with my parents and me at their home, he was cordial, patient and very informative. The installation was completed by Tyler, another competent and respectful young man. He completed the work and then taught my parents their orientation lesson with kindness and patience. My whole experience and that of my 86 and 87 year old parents was beyond my expectations! Thank you.
March 1, 2019
Bo Bergqvist
Chesterbrook, PA
Your response was quick, and the sales person was very knowledgeable and understanding of our needs. The delivery and installation was perfect. The stairlift works great, and is easy to use.
March 1, 2019
S.W.
New Britain, PA
All aspects of our purchase were first class from initial phone call inquiry, sales rep visit and installation. Would definitely recommend.
February 28, 2019
M.W.
Oaklyn, NJ
Nice people to work with and clean and relatively quick install
February 28, 2019
Bill Brown
Haddonfield, NJ
The stair lift does the job. From the first contact, the company representative, he arrived on time, carefully explain every detail regarding the stair lift, from manufacturing to intallation as well as pricing methods. After agreeing to purchasing, it was installed on the date selected, and it's use was clearly demonstrated. Since then it has made my wife's life a lot easier going up and down the stairs, it also gave me peace of mind, for her safety.
February 21, 2019
R.E.
Moorestown, NJ
Professional work attitudes, friendly demeanor, considered the job unfinished until the clean up was done (the crew even used a vacuum cleaner on the outdoor deck, stairs and sidewalk...the wind would have cleared the drill dust soon but they vacuumed the area. During the manufacture of the unit I was kept abreast of what was happening. Txt or emails to Vince were answered quickly...usually within a 2 hour time period or sooner. The product is well built and looks like it will last for years. The problems I had at the beginning were solved to my satisfaction (1-Charger that was not designed for out side placement [waterproof box installed], 2-Chair continued to beep randomly [Cured with new charger]) Very pleased with chair's operation...it is definitely faster on the stairs than I am!
February 7, 2019
Al Leone
Bellmawr, NJ
Everything from the sales rep to installation on time and professional
February 6, 2019
R.M.
Lansdale, PA
Salesman was quick to respond to my request. He was very knowledgeable and personable. Installation was quickly scheduled and performed professionally and expeditiously. Install technicians were also polite and personable and easy to deal with. The unit runs smoothly and performs as advertised. The folding rail is easy to use and permits access to the front closet right at the bottom of the stairs. After the one-week anniversary, we are pleased.
January 17, 2019
R.K.
Dublin, PA
everything since my initial contact with 101 especially this last service you provided has been great. thanks Ron [LAST NAME REMOVED]
January 1, 2019
H.B.
Sicklerville, NJ
The free home assessment is a wonderful service.
December 31, 2018
Bill Scurry
Norristown, PA
Your company provides a professional service. Technicians and sales personnel are very knowledgeable and reliable.
December 21, 2018
B.B.
Philadelphia, PA
Staff is professional and knowledgeable.
December 13, 2018
F.S.
Philadelphia, PA
Your service was outstanding, Andrew made the process painless, and went out of his way to make sure I could see all of the products we talked about. The solutions were made to the home, not to pushing a product.
December 12, 2018
Dennis Felton
lansdale, PA
They are made in America and seem very well made. Your service was prompt, polite, rapid and without mess or issues. great job!
December 9, 2018
A.W.
Philadelphia, PA
All personnel from the owner to contract installers personable and professional. Installation was done to my satisfaction. Response to service requests were timely. Bottom line, I am very glad I chose Mobility101.
December 3, 2018
Patricia Burgess
Philadelphia, PA
quick and efficient customer service. On time Installation. Neat
November 30, 2018
S.E.
Devon, PA
Service men were very skilled at maintaining the chair. Showed me my role in maintaining the chair and keeping it clean and functioning well.
November 30, 2018
Tony Dolankski
Malvern, PA
Great product, knowledgeable installation and service.
November 27, 2018
C.L.
Bensalem, PA
Great friendly customer service, reasonable prices, good quality products
November 24, 2018
Enid Adler
Philadelphia, PA
Your staff has been a pleasure to work with, very supportive and caring. The chair has been wonderful and hasee allowed us to remain in our two story home. My husband uses it all the time. It keeps him safe. Enid Adler
November 9, 2018
Robin Schenk
Trevose, PA
Service from Orlando was top notch!
November 8, 2018
Joseph Shell
Philadelphia, PA
Friendly staff, reliable products, and good customer service.
November 5, 2018
Bob Coburn
Clifton Heights, PA
We were very happy from start to finish. We already suggested to our neighbor to call you. My wife is in a cast (from surgery) and the lift works perfectly.
November 1, 2018
Linda DeMeglio
Brookhaven, PA
I misread my account statement. I was upset, but got an immediate call and explanation. The equipment works great and both the man who came to explain my options and the man who installed the equipment were very professional and helpful.
October 23, 2018
T.W.
Philadelphia, PA
The salesperson was knowledgeable and easy to work with. The installation was efficient.
October 22, 2018
I.H.
Woodbury, NJ
You are a 10 IN MY BOOK
September 20, 2018
N.D.
Drexel Hill, PA
Good customer service
August 29, 2018
Maureen Russo
Warminster, PA
All of your technicians are professional and are well-trained. Kurt was here when the parts for my chair came in. He seemed very slow and methodical at first, but I knew he was doing a good job. Frankly, things did not seem to work out; new parts were in, but the chair wasn't right. It took a bit, but with new batteries, everything fell in line. He had other appointments that day, but he stayed at my place until my chair was operational. That is so important to a disabled person. It's a bit scary when my chair left doesn't work. I cannot navigate the stairs. 101 Mobility has always come when I needed them, and known what to do. The technicians are courteous and understanding. I highly recommend their services. M. Russo
August 29, 2018
C.M.
Furlong, PA
Great service. Rented a single unit for 7 months and when we moved, we needed 2 short units. [FIRST NAME REMOVED] was able to allow some credits to be applied against a purchase. Orlando was prompt and courteous.
August 8, 2018
Jeanie Stuart
Berlin, NJ
Very happy with stair lift. Everything went smoothly with install.
June 28, 2018
Emilio Rivera
Eastampton, NJ
I purchased a refurbished model for $1799, agent came to home measure steps, was very honest did not try to sell me new stairlift, in fact he told that refurbished models will serve for a long time, they came following week install it in about 2 hours and brief me on operation, I highly recommend this company.
June 21, 2018
Kathy Hewson
Egg Harbor City, NJ
Personalized service for customer's needs/concerns. Smart-looking chair/rail that I was afraid would appear obtusive and deflect from the foyer's look and decor. Instead, you see a very well-designed chair and rail that does NOT retract from the look I want for my home, but instead, compliments our needs to climb steps with ease. Your design engineers and your installers were gentlemen, serious about each step of installation and answered any concerns I may have had. Truthfully, I did NOT want a chair life, but my husband required one, and I am so very pleased we chose 101 Mobility; we interviewed two other companies and made the best choice possible with 101. The dual curving design in two areas was pure genius and the chair rides those rails quietly and smoothly. As you can tell, we are very happy customers. Thank you for making access to our second floor so easy. Gratefully, The Hewson-Hoenes family
June 12, 2018
John Reynolds
Philadelphia, PA
Great company with great people. High tech!!
June 8, 2018
S.R.
Philadelphia, PA
Friendly, fast servicw
June 2, 2018
Charles Dotger
Jenkintown, PA
Very customer service oriented company. All personnel that I worked with to meet our ramp needs were very knowledgeable and responsive. Install went as planned and they worked to meet my date requirement. Having a rental option available was the exactly what we wanted as we do not expect our health condition to be long-term. They were able to give me an idea of cost with my first call and their estimate was within $200 of the final price. A great customer experience from a company that practices "old time" customer service from yesteryear. Try them you will not be disappointed!
June 1, 2018
J.D.
Bordentown, NJ
Excellent customer service! We had a temporary ramp put in and the men who installed it were superb! I would highly recommend 101 Mobility in Bensalem.
May 25, 2018
Barbara Maguire
Philadelphia, PA
Best thing since sliced bread
April 22, 2018
P.C.
Philadelphia, PA
Great customer service and timely response. Seems the re-conditioned seat / mechanics are a little tardy to function at times.
April 5, 2018
B.H.
Villanova, PA
I was most impressed by the courteous language and tome of the personnel with whom I spoke and also the very friendly way the technician handled hjimslelf . he was friendly but not pushy or overly aggressive. Professional is the best way tp describe him.
April 3, 2018
Cameron Chesen
Wynnewood, PA
Service was great!! You worked me in very last minute and were able to get our van back up and running within a few hours. It was very important to us, since our van is my special need son’s primary source of transportation.
February 28, 2018
T.F.
Williamstown, NJ
Quick response, very informative, quick delivery, quick installation and instructions.
February 25, 2018
S.W.
Abington, PA
Very professional and knowledgable. Thank you for your prompt, efficient service!
February 25, 2018
M.F.
Philadelphia, PA
Gave the initial and fair quote promptly. Everything went according to plan and timeframe. Very professional installation.
February 23, 2018
S.D.
Newtown, PA
Excellent service.
February 1, 2018
J.R.
Media, PA
Everyone is extremely helpful and understanding of the immediate needs I had. they were available to answer as many questions as I had and offered several options making it affordable within my budget.
January 20, 2018
C.D.
Doylestown, PA
Product is very competitive. It fits great in the stairs. 101 Mobility did a great job installing and training. I would highly recommend them.
January 13, 2018
M.W.
Fountainville, PA
The product is very sturdy. The service men who came to install the chair lift had great knowledge of the product and were quite efficient. When I had a problem with the product, the repair men know how to fix the problem.
January 13, 2018
L.L.
Holland, PA
Product malfunction and they were right on it to try a fix, and an ultimate replacement.
December 27, 2017
R.N.
Philadelphia, PA
Dependable and affordable
December 27, 2017
P.R.
Elkins Park, PA
Excellent professional, friendly and caring service from the whole team!
December 24, 2017
A.L.Z.
Levittown, PA
The experience and workmanship of all involved was the best I have worked with.
December 15, 2017
P.B.
Cherry Hill, NJ
Quick install and on time
December 14, 2017
M.K.
Aldan, PA
Excellent service and products! Quick installations and super friendly staff. Highly recommend.
November 22, 2017
J.W.
Yardley, PA
The service I received as I was looking for the best ramp tor my wife's electric scooter was great. We considered the various options and, ultimately, settled on one that works fine in our household. The only thing that might have been more helpful would have been to have me draw a diagram of the dimensions and location at which I wanted to use the ramp and then, based on that diagram, I could have been guided more quickly and thoroughly through the various options that would have accommodated our needs. In the end, the right choice became apparent and works well. I would certainly recommend Mobility to my friends. Sincerely, [FIRST NAME REMOVED] W
November 9, 2017
L.H.
Philadelphia, PA
101 Mobility is very professional the owner is like a doctor when it comes to assessing participants with disabilities and the staff is very very very professional
November 5, 2017
R.C.
Narberth, PA
Wish you were closer to western suburbs of Philadelphia. What I liked was being able to talk to a well informed person about my needs and the best possible solution.
November 4, 2017
A.R.
Media, PA
Very kind and responsive customer service as well as attention to detail and follow up communication. Quality products and installation. Willing to work with and meet requirements of state agencies and landlord specifications.This company was amazing to deal with! Would highly recommend!
November 2, 2017
B.S.
Villanova, PA
great job. first class outfit.
November 1, 2017
H.W.
Philadelphia, PA
Excellent equipment and service
October 21, 2017
K.S.
Hatboro, PA
From the beginning Dave was pleasant knowledgable and informative, Joe was great with the install And Mike and Joe solved all of the logistical issues. The office staff was quick to handle and relay whatever was needed. All around, I could not have asked for anything more. Thanks again.. P. Morrow / Leisure Craft Deevelopers
August 17, 2017
D.M.
Holland, PA
Representative, Andrew, was polite, professional and knowledgeable of the product.
August 12, 2017
S.S.
Yardley, PA
Friendly , efficient, professionals
August 10, 2017
K.J.
Swedesboro, NJ
Assistance from Michelle.
August 10, 2017
R.K.
Princeton Junction, NJ
Stairlift seems to work really well. The installer who came out was Justin and was fantastic, very personable and actually paid attention to my Dad which was so nice.
August 5, 2017
E.W.
philadelphia, PA
neatness and friendliness of the installers
July 28, 2017
T.B.
Norristown, PA
Service providers are very friendly and willing to adjust to customer requests. Punctuality was questionable a few times; i.e., didn't show up when they said they would be here. Contract was signed in March but not finished until July. However this may be typical for this type of installation. I have no comparison. In any event it didn't cause us any stress- we were in no hurry.
July 19, 2017
P.S.
Churchville, PA
The serviceman who recently repaired our lift was outstanding. He was personable, competent and very instructive on steps we could take to better maintain the equipment. It's rare on a service call to say that you actually enjoyed have the repair man in your home
June 27, 2017
F.R.
Ventnor, NJ
THE TECHNICIAN WAS PROMPT AND FAST. HE EXPLAINED EVERYTHING . MY HUSBAND THINKS IT'S THE GREATEST. HE IS SORRY HE DID NOT GET THE STAIR LIFT MONTHS AGO. ALSO I HAVE USED IT TO GET HEAVY THINGS UP THE STAIRS THAT I WOULD STRUGGLE TO GET UP BEFORE. THANKS, [NAME REMOVED]
June 23, 2017
B.F.
Pitman, NJ
Great install, very nice personnel, great product. I have 2 different stair lifts, but this is brter than others

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