My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.
February 28, 2018
Quick response, very informative, quick delivery, quick installation and instructions.
Everyone is extremely helpful and understanding of the immediate needs I had. they were available to answer as many questions as I had and offered several options making it affordable within my budget.
The product is very sturdy. The service men who came to install the chair lift had great knowledge of the product and were quite efficient. When I had a problem with the product, the repair men know how to fix the problem.
When I first called, a polite and informative gentleman helped me, and I later found out he was the owner. I called many other companies, and only reached one personally. That one company wanted more money for an inferior product.The others I left messages for and none of them ever called me back!
I decided to go with 101 for obvious reasons, but was even more impressed when I had contact with other 101 staff who were just as reliable and professional.
I would not hesitate to recommend 101 to anyone I know.
Thank you for making the process of getting a life installed in my home for my aging mother so easy during a very difficult time.
The service I received as I was looking for the best ramp tor my wife's electric scooter was great. We considered the various options and, ultimately, settled on one that works fine in our household.
The only thing that might have been more helpful would have been to have me draw a diagram of the dimensions and location at which I wanted to use the ramp and then, based on that diagram, I could have been guided more quickly and thoroughly through the various options that would have accommodated our needs. In the end, the right choice became apparent and works well.
I would certainly recommend Mobility to my friends.
[FIRST NAME REMOVED] W
Very kind and responsive customer service as well as attention to detail and follow up communication. Quality products and installation. Willing to work with and meet requirements of state agencies and landlord specifications.This company was amazing to deal with! Would highly recommend!
From the beginning Dave was pleasant knowledgable and informative, Joe was great with the install And Mike and Joe solved all of the logistical issues. The office staff was quick to handle and relay whatever was needed. All around, I could not have asked for anything more. Thanks again.. P. [LAST NAME REMOVED] / Leisure Craft Deevelopers
Service providers are very friendly and willing to adjust to customer requests.
Punctuality was questionable a few times; i.e., didn't show up when they said they would be here. Contract was signed in March but not finished until July. However this may be typical for this type of installation. I have no comparison. In any event it didn't cause us any stress- we were in no hurry.
The serviceman who recently repaired our lift was outstanding. He was personable, competent and very instructive on steps we could take to better maintain the equipment. It's rare on a service call to say that you actually enjoyed have the repair man in your home
THE TECHNICIAN WAS PROMPT AND FAST. HE EXPLAINED EVERYTHING . MY HUSBAND THINKS IT'S THE GREATEST. HE IS SORRY HE DID NOT GET THE STAIR LIFT MONTHS AGO. ALSO I HAVE USED IT TO GET HEAVY THINGS UP THE STAIRS THAT I WOULD STRUGGLE TO GET UP BEFORE. THANKS, [NAME REMOVED]
I am soooo pleased on the quick service in time of need...the proficiency the pleasing personality of all...the explanation and quality of the Bruno product...superb/sturdy and the reasonable pricing for everyones pocket can't thank David the owner enough for being there and stepping in when appointments were backed up he himself came out since time was the essence that's what I call a special business, always there for the customer. I will always recommend the 101 Mobility Co to all ...and the quality of Bruno products....the installers were also professional and efficient surprisingly very knowledgeable showed all the ropes before they left making sure we understood.Very pleased...KUDOS to 101 Mobility Co....THANK U THANK U...it works like a charm...
Everyone was wonderful. The people on the phone from Christine to Tom who came to the house and Andrew and gentleman who accompanied him were so respectful and such a pleasure to deal with.. Thank you.
[FIRST NAME REMOVED] Mary
The representative was very thorough in designing a ramp to help make my home easily accessible for my wife who became confined to a wheelchair. The gave me the option to rent the ramp o0r purchase it
Very professional & courteous service.
I have bought products from you since 2011. Our last item, a Bruno stair chair is excellent. The service/installer was very pleasant and knowledgeable. Th e staff who showed me the lifts in your showroom were so friendly and knowledgeable of the products. I always feel confident I am getting a reliable product and confident that you will stand behind it. Thank you